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Expertise
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Appraiser/Umpire

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Building Envelope Evaluation

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Independent
General Adjuster

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Commercial Roofing

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CAT & Daily Claims Support

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Low & Steep
Sloped Roofing

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Xactimate Certified, Level-3 Estimation

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Loss consulting

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Disputed Claims

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Forensic Investigation

Areas
of Expertise

M.Bitner Consulting Group has successfully navigated claims in excess of $15M+ covering all perils and locations throughout the United States. We specialize in appraisal/umpire services as well as adjusting for large-loss, complex, commercial, excess & surplus, residential, and disputed claims.

We are your trusted partner for all property claim solutions.

Who We Are

Who We Are


What We Do

At M.Bitner Consulting Group, we collaborate with top industry experts and seasoned claims professionals to provide a comprehensive, one-stop solution for any property claim scenario.

 

With decades of combined experience across various segments of the insurance industry, we recognized a critical need for honest, unbiased professionals who have worked on both sides of the claims process.

Integrity isn’t just part of our mission statement - it’s the foundation of everything we do. From our initial engagement to the final resolution of a claim, we are guided by principles of honesty, transparency, and a client-first approach. These values are essential in building a reputable and trusted claims service company.

M. Bitner Consulting Group is a select team of experienced insurance professionals offering:


✅ Property Loss Appraisal & Umpire Services
✅ Independent Adjusting & Estimating
✅ Loss Consulting & Investigations
✅ *Alternative Dispute Resolution

We service policyholders, insurance companies, attorneys, and contractors by providing real-world and experience-driven solutions for a wide range of insurance scenarios.

Who We Are

M.Bitner Consulting Group is composed of a select group of insurance experts. Our extensive experience working for both insurers and policyholders allows us to evaluate claims fairly and objectively. We understand the unique challenges faced by all parties and work to facilitate fair and efficient settlements. With a deep understanding of evolving policies and legislation, we ensure that our clients receive the most accurate and effective claims support at every stage of the claims process. 

   

Our Founder, Marc Bitner, is an Independent General Adjuster with 24 years of insurance experience with time split equally representing policyholders and carriers.

At M.Bitner Consulting Group, we are dedicated to resolving claims with fairness, expertise, and integrity for all parties.

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What is “Alternative Dispute Resolution”?

*Alternative Dispute Resolution (“ADR”) is a method of resolving insurance conflicts without the high costs and delays commonly associated with litigation by allowing impartial third parties to help resolve the dispute.
 
M.Bitner Consulting Group offers unique “ADR” services for conflicts resulting from all property-related insurance claims. We resolve disputes for both policyholders and insurance companies quickly and economically. We act as an appraiser or umpire on insurance claims where the insured or carrier has invoked the Appraisal Clause commonly found within the insurance policy. We have decades of experience working with law firms, insurance companies, contractors, engineers, consultants, public adjusters, equity groups, businesses, HOA's and homeowners with high-value and/or complex property claim disputes.

SERVICES

Where We Provide Our Services

Our services are available throughout the continental United States, Alaska, Hawaii as well as the US territories of Puerto Rico and the US Virgin Islands.

Why choose M.Bitner Consulting Group?

Our extensive experience working for both insurers and policyholders allows us to evaluate claims fairly and objectively. We understand the unique challenges faced by all parties and work to facilitate fair and efficient settlements. With a deep understanding of evolving policies and legislation, we ensure that our clients receive the most accurate and effective claims support:

  

  • Industry-recognized experts with experience in handling any property claim or disputed loss scenario

  • No affiliations with any Public Adjuster, law firm, construction, or mitigation companies

  • In-house Appraisers and Umpires

  • Independent and General Adjusters

  • Specialists in large-loss/complex/disputed claims

  • Seasoned deposition veterans

  • Litigation support

  • Fire & water mitigation/reconstruction analysis

  • Asbestos and mold remediation protocols

  • Business Personal Property (“BPP”) and contents valuation

  • Excess & Surplus (“E&S”) specialists

  • Forensic weather and building professionals

  • Xactimate-certified, Level-3 estimators

  • Policy experts

  • Risk Management services

Solutions Tailored to Your Needs

Expert Appraisers:

Our Appraisers offer an experienced and realistic representation of the claim to facilitate a fair and equitable settlement. We provide:

  • Replacement Cost Value (“RCV”) and Actual Cash Value (“ACV”) Estimate

  • Customized, detailed presentation

  • Photo reports upon request

  • On-site meetings with the opposing appraiser, experts and umpire

Neutral Umpires:

Our industry-specific umpires offer an unbiased and impartial analysis of the claim. We provide:

  • Fair and thorough evaluation of the claim dispute

  • Detailed appraisal award with ("RCV") and ("ACV") calculations

  • Umpires experienced with all types of commercial and residential property losses

Building Consultants:

Claims and consulting professionals frequently encounter the challenge of helping both Policyholders and Insurers recover and repair properties that have been damaged by various natural events like hail, water, fires, hurricanes, tornadoes, and more. M.Bitner Consulting Group evaluates the current facts and works with all parties to accurately and fairly scope/present a workable solution for all types of insured property losses.

Independent and

General Adjusters:

M.Bitner Consulting Group has experienced Commercial Property Adjusters and General Adjusters available to assist with any property claim scenario. We perform a thorough investigation and meet with all parties to assess the overall scope and severity of the damages. We have also handled thousands of residential claims and can assist with any field, desk, or catastrophe adjusting needs. We are very adept at helping set the appropriate reserves the first time; no more "scope creep." We understand the importance of setting accurate, upfront reserves to avoid negative and unpredictable financial implications down the road.  M.Bitner Consulting Group also provides a customized, full report along with detailed photo documentation and an RCV/ACV estimate prepared by our Xactimate Level-3 Certified estimators. We take a tremendous amount of pride in our thoroughness, quality of reporting, and honest representation on every claim.   

About Our Founder

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Marc Bitner

FOUNDER

Marc Bitner began his career in 2001 as an Independent Adjuster (“IA”) at a global independent adjusting firm. Working closely with an Executive General Adjuster, he developed a strong foundation in thoroughness, attention to detail, and most importantly, integrity. His dedication and expertise led to his rapid appointment as Branch Manager of the Denver, CO office. He quickly advanced to District Regional Manager, overseeing most of the Rocky Mountain West. For 12 years, Marc handled a vast array of property claims as a General Adjuster and played a key role in hiring, training, and mentoring both daily and catastrophe adjusters.

Following the closure of the IA firm in 2013, Marc played an instrumental role in building a Colorado-based national public adjusting startup into one of the most well known and respected companies in the country. As Vice President of Operations and Claims, he intrinsically contributed to company's prestigious recognition as one of Inc. 5000's "Fastest Growing Companies in America" four out of five consecutive years. Throughout his tenure, he held multiple positions, including operations, adjusting, marketing, sales, IT, and compliance.

Transitioning from Independent General Adjuster to Public Adjuster gave Marc a unique perspective on the overall claims process. He learned the importance of fostering positive and mutually beneficial relationships between all parties involved. His guiding principle is simple: "Adjusters are adjusters, and claims are claims, regardless of which side of the fence they are on."  Every loss should be assessed fairly, without bias, and with professionalism, respect, and integrity.

Marc founded M.Bitner Consulting Group to provide expert, ethical, and effective solutions to all parties in the insurance claims process. With his extensive experience and commitment to fairness, he welcomes the opportunity to assist with your property claim and demonstrate why we are the trusted choice for exceptional claims handling nationwide.

CONTACT

Contact Us

Email: marc@mbitnerconsulting.com
Tel:  303.549.1481

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For any general inquiries, please fill in the following contact form:

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© 2024 M. Bitner Consulting Group, LLC.

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